The Bat Valve

Returns

Items can only be refunded for damage occurred or item lost during shipping. Should you decide to return an item due to damage, please contact us toll-free at 1-866-736-7702 for return authorization.   Refunds are not given to items that do not meet expectations of the purchaser upon using the item after purchase. There are also no refunds on reference items or items that are one time use, such as lures, baits, glue boards, ect unless they were lost during shipping. We also do not refund items if the items are indicated as delivered by the shipper but were stolen after delivery. 

To qualify for a refund on a damaged item during shipping, you must provide a picture of the container in which it arrived. Also have the shipping carrier note any damage to the package upon arrival if possible. You must also provide the receipt and return the product to us. 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

All other defects should be brought to the attention of the manufacture and we are not responsible for any product defects or damaged caused by use. 

Original shipping and handling charges are NOT refundable. 

Customers can contact us at Shop@wcscanadastore.com .